Please allow 1 – 2 business days of processing and production time for your order to ship out.

Average transit times to the United States : 4 – 10 Business days

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

You are able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied. If the item has already shipped. All you need to do is send us an email with the subject line “CANCEL”.

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

We’re terribly sorry for the inconvenience. Please contact us immediately, within 48 hours receiving the order, at info@beautylio.com. Please provide us with your order number and some photos of the damaged products

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

If we still haven’t managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours.

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Free shipping on all products